Program Manager - Creator Growth (Seoul)

소개

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​ Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​ We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​ ​ Diversity & Inclusion​ TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​ Equal Opportunity at TikTok TikTok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.

주요업무

About the Team Creators are the heart and soul of TikTok. The Creator team's mission is to facilitate our Creator community's growth and development, drive high quality content production and increase creator engagement and product adoption through scaled content and education programs. This team will also create scalable initiatives to build, celebrate, and recognize our diverse and inclusive communities around the world. As a Program Manager for Creator Growth in Korea, you will be the dedicated force behind elevating the quality and success of creators within one of TikTok's most important content verticals, TV/Film. Your mission is to work hand-in-hand with creators through high-touch support, strategic education, and meticulous program management. You will build strong partnerships with external agencies and creators while collaborating internally to design systems that help creators produce their best TV/Film content, fostering a thriving and professional creator ecosystem. Responsibilities • Creator Growth & Enablement: Serve as the strategic partner for a portfolio of TV/Film creators. Provide high-touch, 1:1 support through personalized feedback, content reviews, and growth planning. Design and deliver scalable educational programs, resources (e.g., best-practice guides, tutorials), and communications to elevate creators' content quality, storytelling, and platform mastery. • Agency Partnership Management: Build and nurture strategic relationships with key creator agencies (MCNs). Act as the main point of contact to align on growth objectives, streamline creator onboarding and operations, and collaborate on joint initiatives to maximize creator success within the TV/Film vertical. • Program Operations & Process Excellence: Own the end-to-end execution and operational rigor of creator growth initiatives. Develop and maintain clear project plans, timelines, and systematic workflows to ensure seamless collaboration across internal teams and external partners. • Cross-Functional Collaboration: Partner closely with Product teams to surface creator insights and influence the product roadmap. Work with Publisher Operations teams to ensure creator growth strategies are aligned with content vertical priorities and overall platform goals. • Data-Informed Strategy & Optimization: Define success metrics and track creator performance data. Analyze trends to measure program impact, identify opportunities for improvement, and iterate on support strategies to drive continuous growth for creators and the program.

자격요건

Minimum Qualifications • Bachelor's degree or equivalent practical experience. • 3+ years of experience in creator management, program operations, or a related field within the media, entertainment, or digital platform industries. • Fluency in Korean and business-level proficiency in written and spoken English. • Exceptional operational and organizational skills, with a proven ability to manage complex schedules, maintain meticulous records, and create clear, intuitive systems that enable effective teamwork. • Outstanding external communication and relationship-building skills, with experience managing partnerships with agencies, creators, or external stakeholders.

우대사항

Preferred Qualifications • Direct experience in content production, editing, or creative direction. • Experience working with creator communities or talent agencies (MCNs). • A genuine passion for and deep understanding of the TV/Film entertainment vertical (e.g., industry trends, key players, content formats). • Demonstrated experience in short-form video production or editing, with a strong ability to analyze content and provide actionable feedback on storytelling, pacing, and visual appeal.

혜택 및 복지

경쟁력 있는 연봉 및 성과 보상 식사 지원 Generous salary Meal supplementation