Logistics Technician
공고 요약
원티드담당업무
고물량 작업 및 이슈 상황에서 담당 업무 수행, 필요 시 상급 동료에게 에스컬레이션
공급업체 하드웨어 불량품의 보증 청구와 반품 절차 처리
반품 승인(RMA) 기기의 정보 처리, 포장, 발송 및 회수 접수
입고·출고 배송 및 재고 기록의 정확한 문서화
재고 실사와 데이터 정정, 재고 불일치 조정 및 보고
물리적 재고 추적 및 스테이징
정책과 서비스 수준 협약에 따라 데이터 저장 장치 폐기
보안 및 데이터 관리 정책 준수
자격요건
한국어 읽기, 쓰기, 말하기 능통
입사 또는 전환 시 및 이후 2년마다 Microsoft Cloud Background Check를 포함한 보안 심사 통과 가능
마감기한
상시채용
마이크로소프트(Microsoft) 지원하기 전 이력서 Check
시간이 없다면 AI와 한번에 수정해보세요
공고 원문
소개
As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.
주요업무
• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues. • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. • Develop working knowledge of stock control and inventory management practices and procedures. • Ensure accurate documentation of incoming and outgoing deliveries as well as records. • Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus. • Perform cycle audits and data corrections to ensure all inventory controls are met. • Help to reconcile and report inventory discrepancies. • Ensure detailed physical inventory tracking and staging. • Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies. • Comply with all security and data management policies. • Embody our culture and values.
자격요건
• College degree AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience. • Korean Language: Fluent in reading, writing and speaking. • Ability to meet Microsoft, customer and/or government security screening requirements, including the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
우대사항
• 1+ years' experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
혜택 및 복지
자세한 사항은 홈페이지 참고
