Datacenter Technician (DCT) Intern

소개

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Technician (DCT) Intern. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Intern, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

주요업무

• Work onsite at our datacenters in Busan. • Follow guidelines and work closely with experienced technicians to understand and comply with data center policies, procedures, and deadlines. • Learn to read and understand Process Change Notifications (PCNs) and assess their impact on daily operations. • Assist with preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning network, storage, and server equipment with minimal business disruption. • Complete assigned support tickets efficiently while developing familiarity with relevant Key Performance Indicators (KPIs). • Participate actively in daily safety briefings and comply with all safety and security protocols, including the use of Personal Protective Equipment (PPE). • Help maintain a positive team environment by sharing information, collaborating across shifts, and contributing to handovers. • Learn cross-functional data center processes to support partnerships with diverse stakeholders. • Escalate technical, safety, or security incidents promptly as per established procedures. • Complete all required training timely, including those related to security, data management, and environmental health and safety (EHS). • Handle routine physical demands, such as lifting moderate weights, climbing ladders/stairs, and working under data center environmental conditions like noise and heat.

자격요건

• High School Diploma, or equivalent. • Minimum of 18 years of age. • Basic knowledge of computer hardware and components. • Must have an interest in supporting IT equipment or related technology. • Studying towards a relevant technical qualification. • You need to be a South Korean citizen or, have residency and you must be eligible to work in South Korea. • Ability to meet Microsoft, customer and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

우대사항

• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). • Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance. • Able to communicate effectively with multiple stakeholders. • Proficient in written and oral English communication to support regional and global teams. • Desire to learn, grow, and develop new technical skills. • Flexibility to work non-standard business hours that may include weekends and/or holidays.

혜택 및 복지

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