Senior Manager, NSO/NSP Excellence Korea

소개

We are looking for a Senior Manager for the Store Excellence team to oversee and elevate overall brand standards and retail fundamentals inclusive of store environment, service, experiences, and operations across NSO, NVS, and NSP. A proactive and passionate leader is required to identify and explore untapped opportunities in the marketplace. Someone with a strong understanding of the Nike retail ecosystem and brand & retail standards for consumers.

주요업무

• Proactively seek opportunities to elevate brand standards and retail fundamentals at retail inclusive of VMS, storytelling, consumer communication, service, and experiences • Develop and build guidelines in areas of opportunity to elevate store environment & service • Convey partner feedback and challenges, and identify opportunities for improvement and growth • Strengthen seasonal execution capabilities across partners and store tiers • Act as a liaison between business teams/partners and the marketing team, ensuring new operating models & guidelines are successfully implemented • Lead NSP retail excellence assessment to ensure NSP stores maintain the highest level of retail standard at every touchpoint • Elevate and expand CXP by increasing operational efficiency and commercial & local relevancy • Leverage O2O communication to support targeted communication and store openings

자격요건

• 7+ years of experience in a relevant retail area • 10+ years of overall professional experience • Comprehensive understanding of retail acumen and holistic consumer insights on sport and retail industry • A deep understanding of the Nike retail ecosystem inclusive of VMS (Visual Merchandising & Styling), storytelling, and consumer communication • Ability to work cross-functionally in a matrix organization • Strong and demonstrated ability to effectively handle complexity and influence stakeholders with clarity • Leadership mindset to embrace change and lead innovative problem solving • Fluency in Korean and high proficiency in written and spoken English

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